McLean Hospital · eBASIS · Est. 1992

Measure what matters,
from the patient’s perspective.

eBASIS is a platform of validated self-rated measures and quality reporting — developed at McLean Hospital and used by 500+ organizations worldwide.

Learn more Log in to eBASIS

Historic red-brick Harvard University building — eBASIS' Harvard Medical School affiliation — **Clinical research** · Three decades of work Plate 01 / 09

A caregiver sharing a warm, unguarded moment with an older adult in golden afternoon light — **Clinical research** · Three decades of work Plate 01 / 09

N° 0130+Years of clinical research at McLean Hospital
N° 02500+Organizations served worldwide
N° 031.2MSurveys scored to date
N° 044Progressive service levels

Instruments

Validated self-rated measures, used worldwide.

The platform features validated self-rated measures, including the Behavior and Symptom Identification Scales (BASIS) and Perception of Care (PoC) surveys, used worldwide by clinicians across inpatient, outpatient, residential, and partial care settings.

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BASIS-24^®

Behavior and Symptom Identification Scale

A leading behavioral health assessment tool designed to assess the outcome of mental health or substance abuse treatment from the client's perspective. Twenty-four items, six subscales, validated in English and Spanish.

Learn about BASIS-24

Fountain pen writing notes on lined paper

BASIS-T^®

Behavior and Symptom Identification Scale for Teens

A behavioral health assessment tool designed to assess the outcome of mental health or substance abuse treatment from the adolescent's perspective. Twenty-five items across five subscales, developed through multi-year research.

Learn about BASIS-T

Hand-lettered ‘mindfulness’ card on a hospital windowsill

Perceptions of Care

Clinical-care oriented satisfaction surveys

The PoC surveys focus on patients' perception of the quality of the interpersonal care they received during hospitalization and outpatient treatment. Two variants — PoC-IP for inpatient/residential/partial, PoC-OP for outpatient.

Learn about PoC

Team discussing quarterly outcomes reports

How you engage

A structured path, survey to reporting.

Start with an annual license to administer the survey on-site, or move into WebScore for real-time aggregate reporting. Scale to quarterly benchmarking, or hand off regulatory transmission to The Joint Commission and CMS entirely.

Level 01. Survey License — reproduce and score the BASIS^® surveys in-house.
Level 02. WebScore — real-time aggregate reporting with tablet-based direct entry.
Level 03. Quarterly Reporting — comparison charts, control charts, and national benchmarks.
Level 04. Regulatory — TJC HBIPS and CMS IPFQR transmission on your behalf.

Explore the four service levels

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Research foundation

Thirty years of peer-reviewed work.

BASIS^® instruments were developed and validated by the research program at McLean Hospital — the largest psychiatric affiliate of Harvard Medical School. Every measure we license is backed by a body of peer-reviewed work on reliability, validity, and clinical utility.

When your organization adopts a BASIS^® instrument, you are not betting on a proprietary vendor tool. You are joining a research community with three decades of published evidence.

See current research

Field notes

Recent work from the research program.

A selection of peer-reviewed publications driven by the McLean research team using BASIS^® and Perceptions of Care instruments.

Eisen SV, Ranganathan G, Seal P, Spiro III A. “Measuring Clinically Meaningful Change Following Mental Health Treatment.” The Journal of Behavioral Health Services & Research, 2007;34:272–289.
Eisen SV, Bottonari KA, Glickman ME, Spiro A, Schultz MR, Herz L, Rosenheck R, & Rofman ES. (2011). “The incremental value of self-reported mental health measures in predicting functional outcomes of veterans.” The Journal of Behavioral Health Services and Research, 38(2), 170–90.
Bottonari K, Schultz M, Resnick S, Mueller L, Clark J, Shadow DC, & Eisen SV. (2012). “Peer-led vs. clinician-led recovery-oriented groups: What predicts attendance by veterans.” International Journal of Psychosocial Rehabilitation, 16(2), 88–105.

See the complete bibliography →

Affiliated with · Reports to

McLean Hospital
Harvard Medical School
Mass General Brigham
The Joint Commission
CMS · IPFQR

Start the conversation

Ready to build a measurement program that holds up?

Whether you are starting with a single survey license or rolling out regulatory reporting across a multi-site system, our team will help you pick the right tools and the right level of engagement.

Open the secure inquiry form Contact eBASIS